Here are the most important OneFit rules. Please read them carefully.
Check-ins and Reservations
You can reserve up to 6 lessons in advance with OneFit. These lessons can be booked up to 2 weeks in advance. You can workout a maximum of twice every day (not at the same venue) and you can visit each venue up to 4 times per month.
Every time you visit a venue you have to check-in with the OneFit app. This applies whether you have booked a lesson or you are just using the gym.
Monthly Membership Period
A OneFit membership consists of monthly periods that last 30 days. The subscription is automatically extended by 30 days every month, unless you indicate in time that you do not want to renew your membership. We have a notice period of 10 days before the end of your current membership period. Pausing can easily be done via the app or the website under 'Account Details' and then 'Membership Settings'.
Not going to make your class? Then you can cancel your lesson before the cancellation period expires. Venues either have a cancellation notice of 2 or 8 hours - you can check this in the class description. This means you must cancel your reservation at least 2 or 8 hours before the class starts. If you do not cancel your reservation you will get a no-show. The first no-show is a warning, if you miss any other reservations you will receive a €10 no-show fee.
Note: Please pay your no-show fee within 24 hours to ensure you keep all future reservations.