Complete a failed payment via the app:
- log in
- go to Account
- choose Payments
- click on the fee
- after a successful payment your account will be automatically unblocked immediately.
If you access your account via the website you can click on ‘Invoices’, here you can click on ‘Pay Now’ and complete your current payment. When the payment is complete the status will change to ‘OK’.
If payment fails please try again or contact us.