You must fill in personal information when logging in via the website. You can also choose your gender which is important in order to be able to book classes that are only for a specific gender.
It is mandatory to upload a profile picture. This picture is not public but can be checked by locations to match you to your account.
You can easily change your password yourself via the website:
- log in
- go to your account on the top right corner
- click on profile settings
- enter a new password next to the field 'Password' in the white box
- click on 'save' at the bottom
Forgot your password?
- go to the login page
- enter your email address
- click on 'forgot password'
If you didn't receive an e-mail, not even in the spam, then please contact our community success team.